US Patent Issued to Maplebear on Aug. 11 for "Machine learned model for proactively selecting a remedial action using before receiving a notification of a problem with an order" (Canadian, American Inventors)

Posted On: 2026-08-12

ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,705,574, issued on Aug. 11, was assigned to Maplebear Inc. (San Francisco).

"Machine learned model for proactively selecting a remedial action using before receiving a notification of a problem with an order" was invented by Brent Scheibelhut (Toronto), George Ruan (Brooklyn, N.Y.), Simon Jenkins (Alamo, Calif.) and Eduardo Alejandro Colina Mancheno (Toronto).

According to the abstract* released by the U.S. Patent & Trademark Office: "An online concierge system fulfills orders placed by users. When a user notifies the online concierge system of a problem with order fulfillment, the online concierge system performs one or more remedial actions (e.g., a credit, a discount, a free deliv...

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US Patent Issued to Maplebear on Aug. 11 for "Machine learned model for proactively selecting a remedial action using before receiving a notification of a problem with an order" (Canadian, American Inventors)