US Patent Issued to KONINKLIJKE PHILIPS on July 14 for "Systems and methods to triage and assess solution steps to empower a user in resolving a reported issue" (Dutch, Indian, Belgian, German Inventors)

ALEXANDRIA, Va., July 14 -- United States Patent no. 12,683,017, issued on July 14, was assigned to KONINKLIJKE PHILIPS N.V. (Eindhoven, Netherlands).

"Systems and methods to triage and assess solution steps to empower a user in resolving a reported issue" was invented by Lu Wang (Eindhoven, Netherlands), Paul Soubhik (Bangalore, India), Veena Ravi (Bangalore, India), Qi Gao (Eindhoven, Netherlands), Michael Gunter Helle (Hamburg, Germany), Sowmya Jayakumar (Bangalore, India), Sarif Kumar Naik (Bangalore, India), Milosh Stolikj (Eindhoven, Netherlands), Mauro Barbieri (Eindhoven, Netherlands) and Mark Thomas Johnson (Arendonk, Belgium).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented syst...