ALEXANDRIA, Va., May 26 -- United States Patent no. 12,639,123, issued on May 26, was assigned to JPMORGAN CHASE BANK N.A. (New York).
"Systems and methods for dynamic estimation of time-to-completion" was invented by Vahid Golkhou (Seattle), Loryfel Nunez (New York), Samantha Zucker (Hoboken, N.J.), Anirban Roy (Wilmington, Del.), Rebecca E. Lavault (Clayton, Del.) and Harsh Patel (New York).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for dynamic estimation of time-to-completion may include: receiving historical ticket data for historical tickets, the historical ticket data comprising historical tasks for each historical ticket; assigning each of the historical tasks into one of a plurality of bu...