ALEXANDRIA, Va., June 2 -- United States Patent no. 12,645,682, issued on June 2, was assigned to Genesys Cloud Services Inc. (Menlo Park, Calif.).
"System and method for retrieving records from a database" was invented by Avraham Faizakof (Tel-Aviv, Israel), Rotem Maoz (Tel-Aviv, Israel), Lev Haikin (Tel-Aviv, Israel), Eyal Orbach (Tel-Aviv, Israel), Nelly David (Tel-Aviv, Israel), Rakesh Tailor (Ontario, Canada) and Anik Dey (Ontario, Canada).
According to the abstract* released by the U.S. Patent & Trademark Office: "The present invention relates generally to the technological field of search engines. More specifically, the present invention relates to detecting statistical irregularities in data and retrieving records pertaining to th...