US Patent Issued to Dell Products on April 21 for "Systems and methods for diagnostics and remediation for conference room devices via connected and authenticated user device" (American, Indian Inventors)

ALEXANDRIA, Va., April 21 -- United States Patent no. 12,609,976, issued on April 21, was assigned to Dell Products LP (Round Rock, Texas).

"Systems and methods for diagnostics and remediation for conference room devices via connected and authenticated user device" was invented by Gokul Thiruchengode Vajravel (Bangalore, India) and Abu Shaher Sanaullah (Austin, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for diagnosing and remediating a malfunctioning conference room device includes establishing a service channel between a cloud-based management service and an agent running on a trusted device in a conference room, and employing the trusted device for diagnosis and remediation operations. T...