US Patent Issued to Dell Products on April 14 for "Multimodal context selection for large language model based resolutions addressing technical issues" (Indian Inventors)

ALEXANDRIA, Va., April 15 -- United States Patent no. 12,602,410, issued on April 14, was assigned to Dell Products LP (Round Rock, Texas).

"Multimodal context selection for large language model based resolutions addressing technical issues" was invented by Ravi Shukla (Bengaluru, India), Gaurav Bhattacharjee (Bangalore, India) and Ramakanth Kanagovi (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method for technical issue resolution. The method includes: receiving, from a user, a text query concerning a technical issue; obtaining query-related context relevant to the text query; and processing, through a large language model (LLM), the text query and the query-related context to produce ...