ALEXANDRIA, Va., Aug. 5 -- United States Patent no. 12,701,150, issued on Aug. 4, was assigned to ConnectWise LLC (Tampa, Fla.).
"Systems and methods for remote control in information technology infrastructure" was invented by Jake Morgan (Raleigh, N.C.) and Mayfield Reynolds (Raleigh, N.C.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Remote control to facilitate the management, configuration, or maintenance of information technology infrastructure is provided. The system activates a real-time communication session and a code for the real-time communication session. The system generates a link with an indication of the code for the real-time communication session. The system transmits the link to a mobile ...