US Patent Issued to CONDUENT BUSINESS SERVICES on Feb. 24 for "Method and system for automated sentiment classification" (Indian Inventors)

ALEXANDRIA, Va., Feb. 24 -- United States Patent no. 12,561,531, issued on Feb. 24, was assigned to CONDUENT BUSINESS SERVICES LLC (Florham Park, N.J.).

"Method and system for automated sentiment classification" was invented by Ambrish Gupta (Karnataka, India) and Niraj Kumar (Karnataka, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system includes an input interface receiving conversation input from at least one system participant. A natural language processor operates on the conversational input. A sentiment processor operates on the pre-processed input using a sentiment classification model to predict sentiment, the sentiment processor predicting positive, neutral, and negative sentiment for the ...