ALEXANDRIA, Va., March 24 -- United States Patent no. 12,587,493, issued on March 24, was assigned to CISCO TECHNOLOGY INC. (San Jose, Calif.).
"Generative machine learning model for personalized knowledge session content" was invented by Qixu Gong (Santa Clara, Calif.), Benjamin L. Chang (Saratoga, Calif.), Qihong Shao (Clyde Hill, Wash.) and David C. White Jr. (St. Petersburg, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method, computer system, and computer program product are provided for generating personalized knowledge session content using a generative machine learning model. User profile data of a plurality of users and service description data that is descriptive of a service are processed...