ALEXANDRIA, Va., March 24 -- United States Patent no. 12,587,402, issued on March 24, was assigned to Cisco Technology Inc. (San Jose, Calif.).
"Estimating user suitability for collecting application QoE feedback" was invented by Mukund Yelahanka Raghuprasad (San Jose, Calif.), Jean-Philippe Vasseur (Combloux, France) and Gregory Mermoud (Venthone, Switzerland).
According to the abstract* released by the U.S. Patent & Trademark Office: "In one embodiment, a device obtains telemetry data regarding an interaction between a user and an online application. The device also obtains a satisfaction rating provided by the user regarding the interaction. The device makes, based on the telemetry data and the satisfaction rating, a suitability assess...