ALEXANDRIA, Va., Sept. 8 -- United States Patent no. 12,730,800, issued on Sept. 8, was assigned to CERNER INNOVATION INC. (Kansas City, Mo.).

"System and method for implementing intelligent service request remedy" was invented by Chirag Bharatia (Bangalore, India), Vijay Chendrayan Chandrasekar (Bengaluru, India), Sundareshan M (Bengaluru, India), Deepak Kumar Shivalingappa (Bengaluru, India), Jerry George (Bengaluru, India) and Uma Akula (Bengaluru, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, and computer-readable media are disclosed herein for intelligent service request analysis and remedy. In an aspect, a service request related to a computer system is received. Once received,...