US Patent Issued to Celligence International on Aug. 11 for "Computer-implemented systems configured for automated electronic message administration and methods of use thereof" (Puerto Rico Inventors)

ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,705,431, issued on Aug. 11, was assigned to Celligence International LLC (Guaynabo, Puerto Rico).

"Computer-implemented systems configured for automated electronic message administration and methods of use thereof" was invented by Pavan Agarwal (Dorado, Puerto Rico), Gabriel Albors Sanchez (San Juan, Puerto Rico), Jonathan Ortiz Rivera (San Juan, Puerto Rico) and Jennifer Vallinayagam (Guaynabo, Puerto Rico).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods are provided for facilitating automated administration of email messages received by a customer service representative including a service email administrator system that reviews inco...