US Patent Issued to Capital One Services on Sept. 8 for "Interactive calling assistance system with artificial intelligence" (Texas Inventors)

ALEXANDRIA, Va., Sept. 8 -- United States Patent no. 12,732,578, issued on Sept. 8, was assigned to Capital One Services LLC (McLean, Va.).

"Interactive calling assistance system with artificial intelligence" was invented by Bryan Tamayo (Allen, Texas) and Bailey Beaudo (Richardson, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some implementations, a system may receive a request for a calling session associated with a topic. The system may establish the calling session between a user device with a first user interface and a client device with a second user interface, wherein the second user interface is provide with first assistance information associated with the topic. The system may monitor mul...