US Patent Issued to CAPITAL ONE SERVICES on May 5 for "Systems and methods for linking a screen capture to a user support session" (Virginia, New York, Maryland, Delaware, Pennsylvania Inventors)

ALEXANDRIA, Va., May 5 -- United States Patent no. 12,619,756, issued on May 5, was assigned to CAPITAL ONE SERVICES LLC (McLean, Va.).

"Systems and methods for linking a screen capture to a user support session" was invented by Thomas H. Scott (Richmond, Va.), Jude Pierre Anasta (Hudson, N.Y.), Fayaz Khan (Souderton, Pa.), Patrick Blinkhorn (Silver Spring, Md.), Mary Sweeney (Wilmington, Del.), Tejen Shrestha (Arlington, Va.) and Joseph Amburgey (Alexandria, Va.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods for linking a screen capture to a user support session are disclosed. The system may receive a screen capture initiation request from a user device. The system may capture a first da...