US Patent Issued to CAPITAL ONE SERVICES on May 5 for "Decoupling memory and computation to enable privacy across multiple knowledge bases of user data" (New York, California, Maryland Inventors)

ALEXANDRIA, Va., May 5 -- United States Patent no. 12,619,865, issued on May 5, was assigned to CAPITAL ONE SERVICES LLC (McLean, Va.).

"Decoupling memory and computation to enable privacy across multiple knowledge bases of user data" was invented by Omar Florez Choque (Oakland, Calif.), Rui Zhang (New York) and Erik T. Mueller (Chevy Chase, Md.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods are provided herein for utilizing a knowledge base to improve online automated dialogue responses based on machine learning models. Contextual customer data stored in external memory may be used for retraining a machine learning model to incorporate new observations into the model and to reduce bias a...