US Patent Issued to Capital One Services on Feb. 17 for "Evaluation adjustment factoring for bias" (New York, Texas Inventors)

ALEXANDRIA, Va., Feb. 17 -- United States Patent no. 12,555,077, issued on Feb. 17, was assigned to Capital One Services LLC (McLean, Va.).

"Evaluation adjustment factoring for bias" was invented by Lin Ni Lisa Cheng (New York), Vyjayanthi Vadrevu (Pflugerville, Texas) and Xiaoguang Zhu (New York).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some implementations, a device may obtain interaction data for an evaluator in a communication session with an individual based on interactions of the evaluator with the individual during the communication session, wherein the evaluator is to provide the evaluation of the individual. The device may obtain evaluation information identifying the evaluation of the indiv...