ALEXANDRIA, Va., Aug. 25 -- United States Patent no. 12,717,831, issued on Aug. 25, was assigned to Capital One Services LLC (McLean, Va.).

"Transcript segmentation and summarization" was invented by Shaktimaan Singh Sengar (Bengaluru, India), Prashanta Saha (Bangalore, India), Joydeep Dasgupta (Bangalore, India), Sanjay K. Sunny (Kottayam, India) and Arun Kaushik Narmadha Ramesh (Neyveli, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "In some implementations, a device may obtain a transcript that includes a plurality of utterances. The device may determine that the transcript includes a quantity of tokens that is greater than a threshold quantity of tokens, wherein each token of the quantity of tokens...