ALEXANDRIA, Va., July 21 -- United States Patent no. 12,688,372, issued on July 21, was assigned to Calabrio Inc. (Minneapolis).

"Devices, systems, and methods for intelligent determination of conversational intent" was invented by Skyler Grammer (Minneapolis), Dylan Morgan (Minneapolis), Paul Gordon (Minneapolis), Chris Vanciu (Isle, Minn.), Kyle Smaagard (Forest Lake, Minn.), Matt Matsui (Minneapolis) and Boris Chaplin (Medina, Minn.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein are devices, systems, and computer-implemented methods for intelligent conversational intent detection. Example methods include acquiring a conversational transcript input that is requested for intent detection, i...