US Patent Issued to Bank of America on Sept. 22 for "Push-alert interactive client notifications for future automated calls" (New Jersey, Texas, Florida Inventors)

ALEXANDRIA, Va., Sept. 24 -- United States Patent no. 12,744,753, issued on Sept. 22, was assigned to Bank of America Corp. (Charlotte, N.C.).

"Push-alert interactive client notifications for future automated calls" was invented by Sivakumar Nagarajan (Plano, Texas), Michelle Rodrigues (Jersey City, N.J.) and John T. Blackmon (Jacksonville, Fla.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for utilizing push alert notifications includes an auto-dialer having a notification/dialing list of push alert notification recipients. The system also includes an interactive response system, an outbound orchestrator utility, a notification service utility and an electronic chat platform. The outbound orchestr...