ALEXANDRIA, Va., April 7 -- United States Patent no. 12,598,456, issued on April 7, was assigned to Assurant Inc. (New York).
"System, method, apparatus, and computer program product for providing mobile device support services" was invented by Cameron E. Hurst (Asheville, N.C.) and Cassandra G. Conrad (Naples, Fla.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured deice status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus,...