US Patent Issued to American Express Travel Related Services on Sept. 22 for "Generative artificial intelligence upsell engine" (Arizona Inventors)

ALEXANDRIA, Va., Sept. 24 -- United States Patent no. 12,743,711, issued on Sept. 22, was assigned to American Express Travel Related Services Co. Inc. (New York).

"Generative artificial intelligence upsell engine" was invented by Alaric M. Eby (Scottsdale, Ariz.) and Andras L. Ferenczi (Scottsdale, Ariz.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Disclosed herein are system, method, and computer program product embodiments for using generative AI to support an upsell engine. A point-of-sale (POS) system may combine transaction data, merchant data, and consumer data into a shared embedding space comprising a numerical matrix. A machine learning model in connection with the POS system may generate an offe...