US Patent Issued to Amazon Technologies on Aug. 25 for "Data driven dialog management" (Washington, Massachusetts Inventors)

ALEXANDRIA, Va., Aug. 25 -- United States Patent no. 12,718,795, issued on Aug. 25, was assigned to Amazon Technologies Inc. (Seattle).

"Data driven dialog management" was invented by Alborz Geramifard (Cambridge, Mass.), Shiladitya Roy (Bellevue, Wash.) and Ruhi Sarikaya (Redmond, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques for selecting an application to perform an action based on a user satisfaction with a current exchange are described. A user speaks an utterance and the system generates dialog state data corresponding to various information associated with a current exchange between the user and the system, including input audio data, speech processing results, context data, personal...