US Patent Issued to AFINITI AI on July 21 for "Techniques for workforce management in a task assignment system" (District Of Columbia Inventor)

ALEXANDRIA, Va., July 21 -- United States Patent no. 12,688,473, issued on July 21, was assigned to AFINITI AI Ltd. (Dublin).

"Techniques for workforce management in a task assignment system" was invented by Denys Liubyvyi (Washington).

According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques for workforce management in a task assignment system are disclosed. In one particular embodiment, the techniques may be realized as a method for workforce management in a task assignment system comprising: determining, by at least one computer processor configured to operate in the task assignment system, a first efficiency level of a first task assignment strategy for a first number of agents to be employed in the task ...