US Patent Issued to Adobe on June 30 for "Machine-learning techniques to determine automated conversational data" (Indian, American Inventors)

ALEXANDRIA, Va., July 16 -- United States Patent no. 12,670,332, issued on June 30, was assigned to Adobe Inc. (San Jose, Calif.).

"Machine-learning techniques to determine automated conversational data" was invented by Sreekanth Reddy (Bangalore, India), Prateek Gupta (Bangalore, India), Goutham Srivatsav Arra (Tracy, Calif.) and Camille Girabawe (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "A conversational branch data prediction system predicts conversational branch data that can be used in automated conversational services (e.g., "chatbots"). The conversational branch data prediction system predicts the conversational branch data based on interactions with multiple sections across multipl...