Washington, April 21 -- Congressman Greg Casar issued the following press release:
On Monday, Rep. Greg Casar (TX-35) and Sen. Ruben Gallego (AZ) sent a letter to JetBlue Airlines requesting information about JetBlue's potential use of customer data and artificial intelligence to set prices for consumers.
On Monday, JetBlue's X account suggested a customer try clearing their "cache and cookies or booking with an incognito window" after the customer complained about a price increase, a clear suggestion that the company is using surveillance pricing. While JetBlue subsequently claimed that airfares are not "determined" by cached data or personal information, Casar and Gallego are demanding answers about the company's definition of personal ...