INTERNATIONAL PATENT: ZOOM COMMUNICATIONS, INC. FILES APPLICATION FOR "AGENT FAILBACK FROM SURVIVABILITY MODE TO NORMAL MODE IN A CONTACT CENTER SERVICE"

GENEVA, Jan. 6 -- ZOOM COMMUNICATIONS, INC. (55 Almaden Blvd.6th FloorSan Jose, CA 95113) filed a patent application (PCT/US2025/031348) for "AGENT FAILBACK FROM SURVIVABILITY MODE TO NORMAL MODE IN A CONTACT CENTER SERVICE" on May 29, 2025. With publication no. WO/2026/005942, the details related to the patent application was published on Jan 02, 2026.

Notably, the patent application was submitted under the International Patent Classification (IPC) system, which is managed by the World Intellectual Property Organization (WIPO).

Inventor(s): BERNABE, William, Thomas (55 Almaden Blvd.6th FloorSan Jose, CA 95113), DESTEPHEN, Benjamin, Joseph (55 Almaden Blvd.6th FloorSan Jose, CA 95113), O'BRIEN, Michael, David (55 Almaden Blvd.6th FloorSan...