UNIVERSITY PARK, Pa., May 28 -- Pennsylvania State University issued the following news release:

UNIVERSITY PARK, Pa. - Artificial intelligence (AI)-powered chatbots respond to everyday health-related questions from general users with nearly 76% accuracy, which raises concerns about their trustworthiness in real-world client-facing applications, according to a new study led by Penn State researchers.

The researchers wanted to understand how the average person uses AI for health-related concerns and how accurately AI responds to everyday medical queries. They found that when it comes to healthcare, especially specialized areas like neurology and dermatology, AI tools may work best in the hands of trained physicians rather than patients. Th...