Atlanta, Oct. 21 -- ATLANTA REGIONAL COMMISSION has issued a solicitation notice (PE-29016-NONST-2027-000000076) titled ‘RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection’. Notably, the event starts on Oct. 20 and ends on Dec. 29.
Further, the description states, “**Site registration and application approval must be done prior to submitting a proposal.**
The Atlanta Regional Commission (ARC) is soliciting proposals from qualified firms with demonstrated expertise in mystery shopping, secret shopping, customer-experience evaluation, call-center assessment, accessibility testing, and related customer-engagement services. The selected Contractor will evaluate the accessibility, responsiveness...