Visakhapatnam, Oct. 12 -- District Collector Abhisekith Kishore on Monday directed officials to ensure effective and satisfactory resolution of grievances received under the Public Grievance Redressal System (PGRS), stressing that merely marking petitions as resolved in the system would not suffice unless the underlying issues were addressed.
Reviewing petitions received from various departments and the action taken on them during the PGRS programme, the Collector said Chief Minister N. Chandrababu Naidu was personally monitoring the grievance redressal mechanism and instructed officials to accord it top priority.
A total of 296 petitions were received during Monday's programme.
The Collector expressed dissatisfaction over the quality of...