Bhubaneswar, July 10 -- TP Western Odisha Distribution Limited (TPWODL) has launched a public awareness campaign urging consumers to play an active role in improving electrical safety and service accountability across its nine operational districts.
The power distribution company has appealed to its over two million consumers to report unsafe work practices and ensure that all electricity-related complaints are registered through its official customer care system instead of contacting field staff directly.
Complaints lodged through its toll-free helplines 1912 or 1800-2028 are assigned unique reference numbers, enabling better monitoring, transparency and timely resolution, informed TPWODL today.
The power utility also urged consumers to...