Thiruvananthapuram, Nov. 10 -- The Kerala government will explore the use of Artificial Intelligence (AI) to improve the efficiency of the 'Janasparsham' file adalat and ensure faster resolution of public grievances, Chief Minister V.D. Satheesan said.
The Chief Minister issued the directive at a meeting of department secretaries, emphasising the need to harness emerging technologies to make grievance redressal more effective and expedite the disposal of pending complaints.
He also directed departments to make maximum use of the benefits offered by various Central Government schemes, assess the progress of ongoing schemes and take steps to speed up their implementation.
As part of efforts to strengthen administrative efficiency, the gove...