, June 12 -- Bangladeshi streaming platform Toffee has come under fire as it failed to provide smooth and uninterrupted coverage of the opening match of the FIFA World Cup for hundreds of football fans.

Many have reportedly lodged complaints with the Directorate of National Consumers' Right Protection against the platform.

While millions of fans around the world celebrated the tournament's kickoff, many viewers in Bangladesh experienced severe technical difficulties while trying to watch the match through Toffee, a freemium video streaming and digital entertainment platform owned by Banglalink Digital Communications Ltd.

Subscribers alleged that they faced lengthy delays throughout the registration process. Many users reported waiting ...