India, Oct. 8 -- Kuraray America, Inc. (KAI) celebrated the critical role its customer service teams play in shaping the customer experience with the Customer Service Appreciation Week 2026, recognising them as the vital connection between customers and the many internal teams working together to deliver on company commitments.

This year's theme, 'The Extra Mile', honours the dedication behind that work, including coordinating complex logistics, anticipating customer needs, connecting customers with appropriate expertise and navigating unexpected challenges. Teams bring together people, information and solutions to keep customers moving forward, often making a difference through extra follow-up, proactive updates or determination to find...