India, June 21 -- KLM has been named the winner in the "Best Cabin Service" category in Europe at the 2026 APEX Best™ Awards. What makes this award special is that it is based on passenger reviews reflecting their own experiences during the flight.
Award Won:
KLM received the APEX Best™ Award for Best Cabin Service in Europe (2026).
Categories Rated:
Passengers evaluated airlines on five aspects:
- Seat comfort
- Cabin service
- Food & beverages
- Entertainment
- Wi-Fi
Crew Recognition:
Bas Gerressen, EVP of Inflight Services, emphasized that the award reflects the cabin crew's warm welcome and personal attention, making passengers feel at home.
Scale of Feedback:
Over one million passenger reviews were analyzed to determine winners.
Significance:
Highlights KLM's commitment to meaningful journeys and customer appreciation of its service quality.
Published by HT Digital Content Services with permission from Travel Media.