India, Nov. 13 -- Microsoft corporate leadership issued a sweeping public apology on Friday following a day-long global service failure that knocked core enterprise tools, including Outlook, Microsoft Teams, SharePoint, and Copilot-offline for millions of users across more than 70 countries.

The massive technical breakdown, which began cascading across enterprise servers on Thursday afternoon, registered over 130,000 incident reports on tracking platforms within hours as users faced persistent authentication loops and frozen inboxes. Government ministries, healthcare networks, legal systems, and commercial enterprises experienced widespread operational friction, drawing intense international scrutiny.

In an official corporate statement ...