US, March 17 -- On Wednesday to mark the 23rd anniversary of NYC311, Mayor Zohran Kwame Mamdani visited the NYC311 Call Center to thank staff for their dedicated service during the recent snowstorms and take live calls from New Yorkers across the city.

Mayor Mamdani was paired with a 311 agent to experience firsthand the conversations between agents and callers and to highlight the many ways New Yorkers can access 311 services.

While working the phones, Mayor Mamdani helped connect residents with city resources - from submitting a service request related to an abandoned vehicle to helping another resident navigate the City's recycling rules.

"Tens of millions of New Yorkers have relied on NYC311 over the past 23 years to navigate Ci...