Bangladesh, July 8 -- Narayanganj District Administration has taken an exceptional initiative to improve the quality and speed of civic services and reduce harassment of service seekers.

From now on, the Deputy Commissioner (DC) will directly hear complaints from ordinary people at the DC's office every Wednesday.

This public hearing has been organised with the aim of quick and effective resolving problems that arise.

Narayanganj's District Commissioner Md. Rayhan Kabir announced this decision at a public hearing held in the DC's conference room on July 1.

According to district administration sources, two hours every Wednesday, from 10 am to 12 noon, will be set aside for the public hearing.

During this time, ordinary citizens will ...