Srinagar, May 20 -- By Sahil Parray

Amod Ashok Nagpure walked into his new office as Senior Superintendent of Police in Anantnag and made a decision that sounds almost too simple to be worth mentioning.

He opened his doors.

Residents walked in without appointments. They spoke to him directly, bypassing the layers of gatekeeping, procedural delays, and anxious waiting outside closed chambers that normally define meetings with senior police officers.

Nagpure published his personal phone number. Citizens soon lined up outside his office with complaints, requests, and frustrations that had remained bottled up for years.

One encounter revealed why that gesture cut so deep.

An elderly Kashmiri man entered the office and spoke only in Kash...