Building a TQM culture for post-LDC era
Dhaka, June 7 -- The quality of our products and services will be a key factor determining how we survive and thrive in the post-LDC era. Quality is no longer a luxury, but a primary survival mechanism for Bangladesh in a competitive global landscape. When new tariffs will be imposed in the post-LDC period, Bangladeshi products will have to offer superior quality, reliability and compliance to survive in the international marketplace.
Zooming in on quality in ancient thinking, Aristotle describes quality or excellence in his book: Nicomachean Ethics (Circa 340 BCE). It tells us that every item has three attributes: (1) Telos (purpose), (2) Ergon (function) and (3) Arete (excellence). Arete is the quality of performance that allows an ite...
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