Tanzania, March 11 -- Dar es Salaam. Stakeholders are calling for stronger regulations and clearer procedures to ensure Tanzanian consumers fully benefit from recent legal reforms that expanded the powers of the Fair Competition Commission (FCC) to handle consumer complaints.

The calls follow amendments to the Fair Competition Act in October 2024 that granted the FCC broader authority to receive and determine consumer complaints, a role previously handled mainly by the courts. However, experts say procedural and structural barriers still limit consumers' ability to access justice despite the reforms.

Policy analysts note that the complaint-handling procedures currently used by the FCC were issued in 2022 and have not yet been updated to...