Tanzania, July 8 -- Dar es Salaam. Deputy Minister for Transport, David Kihenzile, has directed the Tanzania Railways Corporation (TRC) to improve its ticketing systems to ensure passengers are not told that trains are full while some seats remain unoccupied on certain Standard Gauge Railway (SGR) trips.

He said that the ticketing system is a key area that needs improvement to ensure citizens access services easily, without facing challenges of being told that trains are full while there are still available seats.

Kihenzile said the challenge is one of the areas that needs improvement to enhance service efficiency, noting that the country's rail transport system is growing rapidly and must align with public expectations.

He made the re...