Bangladesh, June 3 -- According to information shared by the Bangladesh High Commission in London, the minister observed various aspects of airport ground operations and passenger services, gaining firsthand insights into international best practices that could help improve service standards at airports in Bangladesh.

During the visit, Afroza Khanam reviewed the operational procedures and service delivery mechanisms employed by Menzies Aviation at Heathrow, one of the world's busiest airports.

The minister later visited the Biman Bangladesh Airlines office in London, where she reviewed the national carrier's operations and customer service activities. She also provided guidance aimed at enhancing operational efficiency and improving pa...