Hyderabad, Nov. 13 -- A woman who said her new pressure cooker could not cook rice or dal properly has won her case before a consumer commission.

The Visakhapatnam District Consumer Disputes Redressal Commission ordered the store, dealer and manufacturer to pay her Rs 16,755 in total.

What the commission ordered

The commission ordered the store, dealer and manufacturer to pay the woman Rs 1,755 as a refund for the cooker, Rs 12,000 as compensation for deficiency in service and Rs 3,000 towards litigation expenses.

It also ordered the store and dealer to pay a separate penalty of Rs 21,000 to the Andhra Pradesh State Legal Services Authority in Amaravati. This was for making baseless allegations about how the commission works.

How the...