Bengaluru, June 21 -- In a major governance initiative aimed at improving public service delivery, Karnataka Chief Minister DK Shivakumar has announced the creation of a dedicated Prajaseve department to address citizens' grievances and ensure timely resolution of public issues.

The decision was taken during the second Cabinet meeting of the new government held on Friday, June 19. Announcing the move at a press conference after the meeting, the Chief Minister said the department would serve as a direct platform for people to voice their concerns and seek justice.

Dedicated mechanism for public grievances

According to Shivakumar, the Prajaseve department will not function merely as a forwarding agency but will actively work towards reso...