Hyderabad, Nov. 9 -- A Hyderabad-based clinic has been asked to refund Rs 40,000 and pay Rs 25,000 for other expenses and mental agony to a customer after he was unable to undergo surgery due to health problems.

The order was passed by the Hyderabad District Consumer Disputes Redressal Commission-III against VRS Hair Creations Private Limited, Dilsukhnagar.

Medical tests reveal high thyroid levels

The customer, Mohammed Sirajuddin from Nampally, had approached the clinic for a hair transplant and deposited Rs 40,000 in instalments.

During the medical examination required before the procedure, his blood reports showed abnormally high thyroid levels. Following the test results, doctors decided that the surgery should be postponed.

Even...