Hyderabad, July 17 -- A consumer court has ordered an international courier company to pay Rs 50,000 in compensation to a city doctor after his parcel, meant for his daughter in the United Kingdom, ended up in the hands of a stranger in Ireland.

The District Consumer Disputes Redressal Commission 1, comprising President B Umavenkata Subbalakshmi and Members C Lakshmi Prasanna and V Janardhan Reddy, held Atlantic International Courier and its Secunderabad booking agent, Indra Enterprises, jointly responsible for the mix-up, ruling it a clear deficiency in service.

The complainant, Tarnaka resident Ponna Srinivas, had paid Rs 9,450 in 2025 to send a parcel to his daughter's UK address through Indra Enterprises, which operates as an author...