Hyderabad, June 8 -- A Hyderabad consumer commission has ordered AirAsia Berhad and its operations to compensate a woman passenger after she was denied boarding on an international flight because of a stain on her passport.

The District Consumer Disputes Redressal Commission-1 directed the airline to pay Rs 1 lakh as compensation along with Rs 15,000 towards litigation costs.

AirAsia stops woman in Hyderabad over passport stain

The complaint was filed by Hyderabad resident Aparna Rajan who was not allowed to board an AirAsia flight from Hyderabad to Kuala Lumpur on August 4, 2022.

Rajan stated that although, she possessed a valid passport and visa at the time of travel, airline staff refused to issue her a boarding pass after noticing...