India, Aug. 10 -- TRAI has directed telecom operators to onboard eligible entities in utilities, logistics and courier services to the 1601-series numbering framework for transactional and service calls. The move aims to help consumers identify legitimate calls, reduce impersonation and fraud, and strengthen trust in service communications.

Key Highlights:

TRAI mandates 1601-series numbers for selected service calls. Phase-I covers utilities, logistics and courier companies. Telecom operators must complete onboarding within 90 days. 1601 numbers cannot be used for promotional voice calls. New Delhi, Aug 10: The Telecom Regulatory Authority of India (TRAI) has directed telecom operators to begin onboarding eligible entities from selecte...