India, Sept. 22 -- Veeva Systems Inc. (VEEV), which provides cloud-based software for the life sciences industry, announced Veeva Falcon Router, an industry-specific agent designed to identify and route potential safety adverse event reports, product quality complaints, and medical inquiries to the right teams.
Falcon Router is designed to automate the sorting and routing of cases for biopharma companies of all sizes, eliminating the need for manual reconciliation. It assesses and sorts information, then automatically sends it to the appropriate system, such as Veeva Safety, Veeva QMS, Veeva MedInquiry, or a designated email inbox.
Falcon Router will initially collect information submitted through email and web channels, including Veeva O...