Nigeria, July 31 -- Every Nigerian has encountered it at one point or another, an online service that freezes midway through an application, a payment platform that crashes during peak hours, a government portal that disappears just when it is needed most, or a mobile app that works flawlessly one day and inexplicably fails the next. These experiences have become so common that many people have come to accept unreliable software as a fact of life.

But poor software is more than an inconvenience. It wastes time, drains public resources, exposes sensitive data to cyber threats and gradually erodes confidence in digital services. In an economy increasingly dependent on technology, software quality is no longer merely a concern for developer...